NewFo.rest

We operate on commission only which is added to the rent we agree with Owners. There are no setup fees.

At NewFo, we prioritise flexibility for Owners. We understand many properties are booked by family and friends throughout the year. Owners simply need to notify us promptly of any periods of non-availability. This helps us manage your calendar efficiently and maximise your booking opportunities. We do, however, encourage owners to keep peak booking times available to maximise their revenue.

During the establishment process, we recommend and discuss rental rates with you. Contract rates will be set for different periods using a lower and an upper limit to maximise the nightly rate along with any special rates, discounts, or supplementary charges we may agree on.

We pay Owners beginning of the month following Guests departure.

We aim to fill any bookings that are cancelled but our general preference is ‘Strict’ which is 100% payable if cancelled less than 30 days prior, however, we are dealing with changes in the platform terms currently and this will need to be discussed.

Yes, you can impose an age limit on guests. At NewFo, we work with Owners to determine the most suitable age limit for their property based on individual circumstances. Please note, however, that this may reduce your booking opportunities. We generally recommend a limit of 24 years old but this can easily be customised depending on the property.

If you are happy to allow pets at your property, we always recommend it. You will generally see a 30% uplift in bookings for properties that accept pets. 

Smoking is not permitted inside NewFo properties. Although we have no legal right to stop smoking outside of the property grounds, we ask Guests not to smoke around the property, and they are almost universally respectful of these requests. We do generally allow smoking in the garden with strict instructions to the guests on the disposal of cigarettes during and following their stay.

Yes, our standard service at NewFo is full management service. We ensure that the property is listed with professional photographs, pre-cleans can be arranged, property equipment lists supplied, laundry requirements provided or supplied, full booking management, guest liaison’s, review requests and maintenance issues arranged.

If a booking service only is required, this can also be accommodated.

Please note, we do not offer a cleaning service only.

Besides our NewFo website, properties are placed on a variety of third-party sites and platforms around the world which bring in guests from all across the globe to complement the steady flow of European guests.

Yes, wi-fi is highly sought after, this is a necessary requirement.

We do not guarantee speed or service for issues that are not under the Owner’s control.

TV remains a popular request, particularly during major events like football tournaments and games. Properties without television would suffer because of this. We recommend a satellite/digital package.

While swimming pools are very attractive, there is still a substantial market for properties without them. NewFo actively promotes diversity within our property portfolio, offering a range of accommodation including village stays, properties tailored for couples, and options for sports enthusiasts

Hot tubs are very attractive, there is a substantial market for properties with them, particularly for the winter months. There is clear evidence to suggest a large increase in bookings during this time. But owners need to be aware that they would need to have these maintained and this carries an additional cost, albeit very modest when compared to the uplift in booking value. 

NewFo fully manages this process for you if this is a prerequisite of the owners. We do prefer to not request these as they are generally seen as offputting to guest and insurances are in place in any event. 

As part of our service, NewFo act as intermediaries between Guests and Properties to facilitate amicable resolutions. Where there is clearly a fault, by design or by accident, NewFo will seek a settlement acceptable to both sides, and has an enviable record in achieving settlements quickly and cordially.

We use a PMS (Property Management Software) which has API linked calendar to the OTA’s (Online Travel Agency eg. Airbnb, Booking.com etc.). This ensures our calendars are synced in real-time.

We give our owners a link to the PMS’s app and provide an invitation to join. Then owners gain access to the booking diary and get notifications when new bookings come in as well as being able to block dates for their own use.

While it’s not an issue for us, it’s important to note these weeks typically command higher rates and have a greater likelihood of being booked so we actively discourage this. We kindly ask that you inform us as soon as possible about any weeks you wish to reserve for yourself.

It is important for us to view the properties to stay up to date on changes so we can accurately market the property, and uphold our high customer service with both Guests and Owners. We have video walk-through’s supplied by our cleaning team both pre-clean and post-clean but we also carry out personal spot checks randomly throughout the year to ensure there are no maintenance issues and that our cleaning team are undertaking their tasks sufficiently.